My product does not appear in the overview tables…

There are several possible reasons why a product may not be in the results in the table:

• Spelling error in the search bar

• In the table top, the column on which the result is expected is unchecked (remember, searches are only performed on columns with a check mark in the header).

• The column containing the result is not present in the table. Think of the right click on the table header to change the display of the columns. IWICATALOG - Tables and search bar use

• The options is in a deleted state. In this case, remember to disable the Hide deleted products checkbox.

• You make filters on families and the product is not related to them.

• You make filters on the Groupments and the product is not related to them.

• The product does not exist in the catalogue

• When importing the catalog, the product did not integrate. Go and see the report in the import logs. https://izysolutions.atlassian.net/wiki/spaces/IE/pages/896074155

What is a public or non-public product?

In iWiCatalog, the notion of audience allows you to indicate that the product is available to all opticians using your catalog. Non-public products are generally private label products that have no correspondence with a public version.

The catalog is parameterized in “public” or “public and groupment”, the product will be present.

The catalog is set up in groupment products then any public or non-public product not attributed to the latter will not be present in the catalog. Only the products attributed to the groupment will be exported.

You will find all the information on the following link IWICATALOG - Product catalogues to configure your EDI catalog.