iZySolutions - Documentation

ORDER ENTRY- Customers


Customers page allows you to manage your customers. Be careful to check that you are on Customers part and not on Groups of customers that you can check here 👉 📁.

You can add them by clicking onicon, delete one by clicking on icon or connect to the Webshop with their account by clicking on icon. 

You can edit a customer by double clicking on its line. 

You can do an CSV export by clicking on Excel icon on the bottom left. 

(plus) Adding a customer (plus)

Customer creation is done through five tabs:

  • General
  • iZyLabManager
  • Webshop
  • Address
  • Marketing offers

Be sure to save at each step to avoid any loss of information. 

📍General

On this tab, you will fill all information about shop, company codes and owner. 

📍iZyLabManager

This page displays the setting about account. 

Do not forget to validate customer. 

📍Webshop

On this page you will set payment information and Webshop users account. As for all interfaces, creation of new data is done by clicking on icon.

You will also be able to log in Webshop as the optician desired. 

For creating a login for the WebShop, here how to do it: 

Step 1: 

Go to Customer page and double click on the customer for which you want to create a Webshop account.

Step 2:

Go to Webshop tab and click onicon to add an user.

Step 3:

Fill all information (a generated passward is proposed, you can still edit it) and click on confirm.

Step 4:

Save the customer and try to connect as him by using Log in the Webshop button.

📍Addresses 

You can have several addresses. You can add them here by clicking onicon. 

 

📍Marketing offers

Here you can set a specific discount for customer and manage marketing offers when they are available. 







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